What is the goal of active listening in patient care?

The goal of active listening in patient care is to better understand the resident's needs and concerns. Active listening involves giving full attention to the individual speaking, which allows the caregiver to pick up on verbal and non-verbal cues. This practice fosters open communication, ensuring that patients feel heard and validated. Understanding their needs and concerns is essential in providing effective, personalized care, as it helps build trust and rapport. When caregivers actively listen, they can more accurately address issues the resident may have, improving the overall quality of care.

Other options, while important in their own right, do not capture the primary intent behind active listening. Completing paperwork efficiently focuses more on administrative tasks rather than patient interaction. Preparing for emergencies is related to safety and readiness but does not involve engaging with the patient on a personal level. Ensuring compliance with care plans emphasizes following established procedures rather than understanding the individual experiences and feelings of the resident.