What is an appropriate response when a resident refuses care?

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An appropriate response when a resident refuses care is to document the refusal and inform a nurse or supervisor. This approach acknowledges the resident’s autonomy and right to make decisions about their own care. It is essential to respect the wishes of the resident and ensure that their preferences are prioritized.

By documenting the refusal, you create a clear record of the incident, which is important for maintaining the integrity of the care provided and ensuring that other staff members are aware of the situation. Reporting the refusal to a nurse or supervisor allows for further assessment and support for the resident, in addition to ensuring that any necessary follow-up actions are taken. This practice also upholds the ethical standards of patient care and promotes a collaborative approach to health and well-being.

Engaging in any form of coercion, dismissing the resident's decision, or arguing with them undermines their rights and can lead to increased anxiety or resistance to care, which can negatively affect their overall well-being.

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